Hamilton Health Sciences Community Report
A message from our board chair & CEO
We’re excited to present Hamilton Health Sciences’ 2023-24 Impact Report, highlighting our teams’ significant contributions across patients, people, sustainability, and research and innovation.
This year, our teams worked tirelessly to improve patient care, with notable enhancements in safety, accessibility, and equity. Through substantial investments from our hospital, the provincial government, and generous donors, we’ve expanded services and quality across multiple programs. Collaborating with community partners, we’ve launched impactful initiatives to promote community wellness and reduce hospital visits. As a testament to this work, Hamilton Health Sciences was accredited with Exemplary Standing in 2023 – the highest ranking of quality and safety by Accreditation Canada.
As our people work hard to care for our patients, it’s our organization’s responsibility to care for them. As a leading employer, we’ve introduced progressive workplace programs and policies that prioritize the safety and wellness of our workforce. We’ve also taken bold approaches to recruitment to build a stable workforce, so we can continue to meet the needs of our community.
Sustainability is another core element of our strategy. With significant reductions in emissions and ongoing facility redevelopment projects, we’re ensuring environmentally responsible operations and modern facilities for generations to come.
As one of Canada’s top ten research hospitals, our relentless pursuit of research and innovation continues to elevate health care standards. In 2023-24, our teams achieved groundbreaking discoveries and launched innovative programs that impacted patient care globally. We also remain committed to teaching future health care professionals in collaboration with our academic partners, including McMaster University and Mohawk College.
It’s been another incredible year at Hamilton Health Sciences. Thank you to our people, patients, partners, and communities for your continued support. We embark on 2024-25 with optimism that our hospital is poised for continued growth and success.
Keith Monrose, Board of Directors Chair
Tracey MacArthur, President & CEO
Accreditation
In 2023 HHS was accredited with Exemplary Standing by Accreditation Canada for the fourth consecutive time.
“Exemplary Standing” is the highest level of accreditation possible. It means we have succeeded in meeting Accreditation Canada’s very rigorous standards of excellence.
Top Employer
This year, HHS was again recognized for being an exceptional place to work, taking honours as a Top Employer for Young People in Canada, and a Top Employer in the Hamilton-Niagara region.
EDI Progress Report
In 2023, we released our first five-year Equity, Diversity, and Inclusion (EDI) Plan. The plan outlines the practical steps we’ve committed to taking to make our organization safer and more inclusive for everyone.
One year later, our first EDI Progress Report highlights our lessons learned and the progress we made in 2023-24.
